We offer $10 flat-rate ground shipping within the United States, with free ground shipping on U.S. orders of $200 or more.
Expedited shipping is available at checkout for $25.
International shipping rates are calculated at checkout.
✨ For full details, please review our Shipping Policy.
Orders are typically processed within 2–5 business days before shipping.
Personalized or hand-embroidered items require an additional processing time of 10 business days.
Please note that processing time is separate from shipping time, and delivery estimates shown at checkout reflect transit time only.
Yes, we ship worldwide. International shipping rates are calculated at checkout.
International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the recipient. Delivery timelines may vary due to customs processing beyond our control.
If your tracking shows a package as delivered but you have not received it, we recommend first checking with household members, neighbors, or your delivery location.
If the package still cannot be located, please contact the carrier directly to request assistance or file a claim. We’re always happy to provide tracking information or documentation to support the process.
We offer customization on ALL our baby and adult blankets. Simply click on the ADD HAND EMBROIDERY box on the product’s page (found right underneath the Quantity). Use our embroidery visualizer to choose your preferred thread color and font.
Have a design question or want to request a custom thread color? Reach out to us at info@aubabyshop.com and we'll be happy to review your project request.
All customization is done in-house by hand in our Portland studio. During normal periods embroidery takes up to 10 business days. Please allow up to 4 weeks during peak periods such as holidays and promotions.
We gladly accept returns on unused, non-personalized items within 30 days of delivery.
Returned items must be:
- Unused and unwashed
- In original condition
- With original tags attached
Personalized or customized items are final sale and not eligible for return.
To initiate a return, please contact our Client Services team at info@aubabyshop.com.
✨ Full details are available in our Returns & Refunds Policy.
Exchanges are available for unused, non-personalized items within 30 days of delivery, subject to availability.
Personalized or customized items are not eligible for exchange.
To request an exchange, please contact info@aubabyshop.com, and our team will be happy to assist.
✨ Additional information can be found in our Returns & Refunds Policy.
Yes — all AU Baby orders include oursignature eco-gift wrapping, making them ready for gifting. Pricing is never included in the package.
If you would like us to add a hand written gift note (free of charge!) just drop your gift message in the Notes section at checkout.
Our Heirloom Merino collection is NATIVA™ certified and RWS (Responsible Wool Standard) certified. The botanical plant dyeing process is Woolmark certified and completely free of chemicals.
Our Cashmere Cloud collection is GOTS, OEKOTEX, Traceable Cashmere and RWS certified.
Our blankets are CPSC certified free of phthalates, lead and flame retardants.
NATIVA™ merino is a naturally renewable material with a relatively low water impact compared to cotton.
Wool is uniquely earth supporting in that sheep are a part of the natural carbon cycle. Wool also biodegrades readily.
As a purely natural fiber, wool does not involve petrochemicals or the harsh solvents used to create Tencel, Modal, bamboo and rayon.
Our plant dye process utilizes sustainably sourced plants, barks, flowers, insects, and leaves to create vibrant, color fast dyes. No chemical mordants or fixatives are used in the process.
Our packaging is made with 100% recycled content. That includes our shipping boxes, tissue paper and poly mailers. Our shipping boxes are made in the USA and printed with algae-based ink.
We partner with thoughtfully selected, ethical manufacturing partners who share our commitment to craftsmanship, fair labor practices, and family well-being.
Our products are produced at a small luxury factory in Romania and in an OEKO-TEX® certified factory in China, each chosen for their expertise, quality standards, and responsible working conditions. We work closely with our partners to ensure fair compensation, safe environments, and respect for the people behind every piece.
Across our supply chain, we prioritize long-term relationships, ethical production, and care for the communities involved in bringing AU Baby products to life.
For our NATIVA™ certified merino wool, traceability is built into the process —each step of the supply chain is tracked and verified, from farm to finished product, ensuring transparency and accountability at every stage.